فصلنامه فرایند مدیریت و توسعه
سال بیست و نهم شماره 4 (پیاپی 98، زمستان 1395)

The purpose of this study is to investigate the structural effects of political skills on employees’ empowerment with the mediating role of employee silence and climate silence. The type of research was co-relational. All employees of Mashhad educational institutions during 1992-3 comprised the statistical population. A sample of 171 people was selected by using stratified random sampling. The participants completed the questionnaire of political skills, organizational silence and employee empowerment. Data were analyzed through the Structural Equation Model and LISREL software.
Findings show that political skills can well be predicted by the components of their latent construct. In addition, the most powerful indicator of the latent construct of climate silence is communication opportunity construct. The findings of the structural model show that political skills have negative structural effect on silence climate (GA11=-0.43), political skills have negative structural effect on silence behaviors (GA21=0.33), and political skills have positive structural effect on employee’s empowerment (GA31=0.79). The indirect effect of political skills on silence behavior is not significant but it is significant on empowerment of employees (0.049). Also, organizational silence has direct structural effect on the silence behavior of employees (BE=0.15). As a result, in order to eliminate the behavior of organizational silence and to utilize employees’ experience, the climate of organizational silence has to be eliminated. One of the most influential factors in this context is the increase of the employee’s political skills. Utilization of political skills calls for decrease in climate silence, and consequently, it is expected is that organizational silence behavior will be reduced and employees will be better empowered.

Efficiency is an issue of importance and interest to both managers of different organizations and customers who use the products and services of these organizations. The aim of this research is to study the efficiency of pharmaceutical companies accepted in the Stock Exchange Organization by using Window Data Envelopment Analysis (WDEA) and then, to provide some rules based on the decision tree. Window Data Envelopment analysis method, partly resolves the problem of inadequacy of the observations by enabling combination of time-series and cross-sectional observations. This method acts on the basis of moving average and it is of use for finding performance trends of a unit over time. In this research, regarding the inputs and outputs and using the method of Window Data Envelopment Analysis, efficiency of 23 pharmaceutical companies accepted in Stock Exchange Organization was evaluated in the state of constant returns to scale during 2009-2014, and then the results obtained were used as the class label of Decision Making Units (DMU’s), which are in fact inputs of decision tree metho d. Finally, using the decision tree, rules implicit in the data, are extracted.

Successful implementation of strategies provides an important competitive advantage for the organization. Practical experience and research show that strategy implementation has great influence on the performance and effectiveness of organizations and is a critical factor for success of a business or an organization. Therefore, without a systematic and detailed approach to the implementation, strategic goals cannot be achieved. Using the ideas of experts and identifying strategy execution factors in Tehran Province Water and Wastewater Company, this study tries to develop a model for implementing the company’s strategies. Regarding the results, goals and type of data, this research is developmental, descriptive-explanatory and qualitative respectively. The strategy of the research was based on Grounded Theory. The analysis of the results obtained from the open, axial and selective coding steps show that the main category of organizational elements alignment consisting of three sub-categories of alignment, i.e., structural-behavioral (inter-rganizational contextual factors), functional (process factors), and environmental (external contextual factors), along with the main operational programs category (content factors) are identified as the elements of implementing strategy. Based on the experts’ opinion regarding the relations among categories, a model appropriate to the implementation of strategy in Tehran Province Water and Wastewater Company is presented.

The present study is carried out to identify the effective factors in the successful implementation of “Support for knowledge-based companies and institutes and commercialization of innovation and inventions”, enacted by the Parliament. Therefore, while identifying the effective factors, the significance and function of each factor in the successful implementation of the above-mentioned policy was emphasized. This research is an applied and descriptive-exploratory study using Delphi technique. Data collection tool was a questionnaire consisting of 84 variables based on theoretical literature in the field of policy implementation. Experts in theoretical and/or experimental domains of policy implementation comprised the statistical population. Using Shannon entropy technique, T-test and significance-performance matrix were used to analyze data. Accordingly, 20 variables such as sufficient resources, enough time to express the goals, etc., are in good condition from the viewpoints of both significance and level of performance and can be continued. Also, 18 variables such as executing rational rules, enforcing complete administrative control, determining the exact stages of execution, etc., are at a high level from the viewpoint of importance; however, regarding performance, they are not satisfactory. As a result, their functional status need to be promoted by the relevant policy makers and executives.

Sustainability of rural ICT offices is the ability to maintain competitive advantage or performance in the long-term and the continued development of the rural satisfaction over time. The main objective of this qualitative research is to identify factors affecting sustainability and to provide a business intelligence model for the sustainable management of rural ICT offices. The research study area was Isfahan province with 388 rural ICT offices. Using stratified random sampling, 50 offices were selected as the study sample. Semi-structured interviews were performed to obtain the required data. For data analysis, content analysis was performed in two stages and 7 different major indicators together with 37 variables of sustainability were identified for rural ICT offices. The main indicators are: individual characteristics of managers, social factors, economic factors, technological factors, location of offices, services and organizational factors. Based on the extracted variables, business intelligence model is designed for the sustainable management of offices. This model can play a vital role to help the rural ICT offices to implement and monitor sustainable practices

This study aims to identify and prioritize the factors causing job plateau in governmental organizations. This survey research used qualitative-quantitative method and the type of research was both deductive and inductive. The study population consisted of human resource managers of Khorramabad State Agencies, 25 of whom were selected as members of the statistical sample. Using qualitative data obtained from exploratory studies and exploratory interviews, job plateau causes were first determined and then, evaluated. The results show the job plateau factors and their order of priority and importance. They are as follow: lack of motivation among employees, lack of possibility to improve working conditions, few opportunities for promotion, unchallenging jobs, job ambiguity and organizational restructuring.