فصلنامه پژوهش های مدیریت راهبردی
پیاپی 65 (تابستان 1396)

Given the current business environment, one of the main challenges in corporates is how to manage their businesses portfolio strategically. On this basis, and given the criticisms of existing corporate portfolio management (CPM) models, the purpose of this study provide a model for effective portfolio management in corporate. This research is inductive approach and qualitative method and classic grounded theory strategy was used. Semi-structured interviews to collect data and using theoretical sampling with 22 experts were interviewed in the 13 corporate. Coding and analysis of the interviews led to the formation of the concept of "ambidextrous portfolio" as the core category of the study. The findings led to the formation of two matrix "Capability" and "Requirement” for analysis the SBU. Using the output and the dimensions of the two matrices, "Balancing Matrix" was formed on the basis of the logic underlying ambidexterity. This matrix divided SBUs to four category and corporate decisions will be different for each group. Finally it was founded that corporates to analyze their portfolios use tools orientation or approach orientation. Corporate orientation determine balance of their portfolios.

Today the concept of human resource development is a distinct position in theories of organizational behavior, human resource management and strategic management. The purpose of this study is to investigate the effect of human resource development and organizational effectiveness with mediation role of mutual trust and job satisfaction.The required data were collected with using questionnaires human resource development Shay (2005), organizational effectiveness Hoda &et al (2009), job satisfaction Ho & et al (2009) and employee mutual trust Tzafrir and Dolan (2004). The data were analyzed with using partial least squares (smart PLS) and SPSS. Also The Sobel test and VAF for measuring the impact and t–value of mediator variables. Data analysis showed that human resource development has a positive significant to organizational effectiveness, job satisfaction and employee's mutual trust. On the other hand, analysis is performed using Sobel test indicated that almost 36 percent of the changes in human resource development to organizational effectiveness explained through mediator role of mutual trust. Also almost 28 percent of the changes in human resource development to organizational effectiveness explained through mediator role of job satisfaction. The results of data analysis indicated that human resource development processes, including staff training, Development of competencies, information sharing and empowerment to influence organizational effectiveness, mutual trust and job satisfaction of employees to achieve organizational goals in the Youth and Sports Organization.

This study aims to identify and analyze the key factors influencing strategic thinking as a core competency in organization. In this research, firstly based on literature review, 23 key factors (competencies) of strategic thinking were determined, then a questionnaire distributed to professors and experts in relevant field and their views on the key factors or adding other key factors, have questioned which ultimately 8 key factor were identified. After identifying final key factors, their effects and interrelationships questioned form professors and experts through another questionnaire. At the end, using an integrated method including Grey system theory and DEMATEL technique, the data analyzing was accomplished. The results show the effectiveness, influence and interaction of key factors and finaly they grouped into cause and effect factors.

Strategy Map is a comprehensive tool for having the right attitude and determination of the exact path of progress in the evolution of Excellence. If the organization can design strategy map well and implemented, will substantially improve implementation strategies. The study design for a Knowledge-based Company strategy map. Therefore, initially to assess the strengths, weaknesses, opportunities, threats and strategic themes and the themes covered by the Strategic SWOT points and then determines the company's strategic goals are discussed. In the end, the strategic objectives are prioritized using Fuzzy COPRAS and DEMATEL. In this article, we try to present the strategic map in order to implement the proposed strategies and use it with the help of "Quality Function Deployment".

Before implementing knowledge management in organization the most important issue is to select an adequate strategy which its absence results to failure of KM programs. Due to the importance of adequate strategy selection on KM effectiveness, little research has been done considering all organizational factors. Current research aims to identify all organizational factors related to KM strategy selection in three industrial strategic organizations. Methodology for this research is applied in purpose and descriptive in data gathering. Current study carried out by the help of a questionnaire tool distributed to 34 managers and KM experts in aforementioned organizations. To analyze data and test hypotheses the authors have used Chi-square method through windows SPSS.20 software. Results clearly show that there are meaningful relationships between all main variables of research (organizational strategy, organizational culture, leadership style, human resources strategy, and IT maturity level) by adequate selection of strategy; while there are not meaningful relationships among three sub-variables of cultural super-imposable, isolationist leadership style and secondary human resource strategy. Therefore, by omitting them from conceptual model of research, the model of factors affecting the selection of adequate knowledge management strategy is proposed.

Before implementing knowledge management in organization the most important issue is to select an adequate strategy which its absence results to failure of KM programs. Due to the importance of adequate strategy selection on KM effectiveness, little research has been done considering all organizational factors. Current research aims to identify all organizational factors related to KM strategy selection in three industrial strategic organizations. Methodology for this research is applied in purpose and descriptive in data gathering. Current study carried out by the help of a questionnaire tool distributed to 34 managers and KM experts in aforementioned organizations. To analyze data and test hypotheses the authors have used Chi-square method through windows SPSS.20 software. Results clearly show that there are meaningful relationships between all main variables of research (organizational strategy, organizational culture, leadership style, human resources strategy, and IT maturity level) by adequate selection of strategy; while there are not meaningful relationships among three sub-variables of cultural super-imposable, isolationist leadership style and secondary human resource strategy. Therefore, by omitting them from conceptual model of research, the model of factors affecting the selection of adequate knowledge management strategy is proposed.

The purpose of this paper is to investigate the effects of variables, perceived service quality, corporate image and customer satisfaction on customer loyalty With Regard to the Role of Moderating the switching costs. This study is applicable and descriptive analytic survey. The population of this survey is Sina bank branches in Mashhad and a sample size of 285 person was determined With regard to the structural equation modeling. Questionnaires were sent to 350 customers but only 295 of them were usable. Structural equation modeling, SPSS.v22 and AMOS.v22 software are used to data analysis. Findings revealed, only the assumption that was the role of moderator of these switching costs in the relationship between corporate image and customer loyalty rejected but other assumptions were confirmed. The most important factor is customer satisfaction (coefficient of 0.38) and the effect of corporate image and customer satisfaction on customer loyalty is positive and significant. In addition, the role of intermediary company image and customer satisfaction were examined so that the results confirmed the role of mediating of these variables.