فصلنامه مدیریت توسعه و تحول
پیاپی 36 (بهار 1398)

Due to changes in organizational environments, one of the most important issues related to the next career paths, will be job Flat Zdgy. The aim of this study was to investigate the relationship between career plateau with the tendency of employees to leave the organization. Msyrast analysis. The population consisted of all employees of the city of Mahabad were using a random sampling of 250 of them were selected and they responded to four questionnaires which were career plateau (Mylymn, 1992), tendency to leave (Kvlarly, 1984), career stress (Rvzyv et al., 1970) and career burnout (mulch-Pines, 2005). The validity of the questionnaires by using confirmatory factor analysis as well as experts and its reliability by using Cronbach's alpha was confirmed. Among the variables plateau variables burnout, job stress and the highest to the lowest correlation with their turnover. The plateau between job burnout and job stress is positive and significant. Path analysis results indicate, career plateau and significant positive effect on organizational leave. The indirect effect is significant plateau and through the organization to leave the job burnout and job stress occurs. The indirect effect of burnout on leave positive organizations.

Identifying and evaluating audit risk is a key part of the underlying audit process. Audit risk means the probability of risk that auditor is stated than financial statement contain mistakes and or importance sophisticated, inappropriate perfessinol opinion.The purpose of this research is to present a enterprise risk management(ERM) identification and corporate govrnance of the company. For this purpose, the criteria for deviation from the standards, the overall risk and the characteristics of the ERM and corporate governance. This research was carried out with 87 sample companies in the period of 11 years 1386-1396, including 957 years, in a descriptive-correlation method with the implementation of a multivariate regression model. Then, by designing paired questions and hierarchical analysis (AHP), the priority of the audit risk criteria was determined. The findings of the research indicate that there is a significant relationship between corporate governance structure including the independence of the board of directors audit risk. Also, there is a significant relationship between risk of laws with audit risk.

Success of comprehensive quality management is associated with the ability to learn, absorb, adapt and implement changes in organizational attitudes and their integration into the organization. The condition of the organization's success is to improve the company's performance in the area of ​​rapid accountability in a customer-focused organization and operations based on comprehensive quality management. The purpose of this study is to investigate and improve the quality of customer-orientation using the system's dynamical approach. In this study, by reviewing the theoretical literature and a survey of experts and experts, the criteria for customer expectations were identified. After identifying components and customer expectations variables, simulation was started by providing dynamic hypotheses and causal circles, flow diagrams, and mathematical equations were completed. For this purpose, the Vensim software dynamics model provides a way to find out the relationship between the factors associated with meeting customer expectations. The results of this research can be used for industries that intend to plan for meeting the expectations of customers at the level of comprehensive quality management.

Today, theories of IT management, knowledge management, development management and value management are known as modern management schools. The foundation and foundation of each organization's culture is the values of that organization The value management system defines the value in three specific steps, defines the core values of the organization, communicates the values set and grasp the values of the organization's activities and activities. The main objective of the present study is to identify the factors affecting value management in which the researcher seeks how to create value management at the Office of the Directorate General for Voice and Television Education. The research has been done from the point of view of applied and descriptive-correlation method.The statistical population of the study is all managers and experts in the training of educational centers of the country's broadcast (121 persons). Data gathering tool was a researcher made questionnaire. The validity of the questionnaire was confirmed by experts and its reliability was confirmed by the Cronbach's alpha method of 0.96. The final sub-questions of the research were tested by T-test. According to the results of research, moral, social, economic, political, religious and cosmetic values have an impact on the effectiveness of the value management system. Considering the results of Friedman's ranking, the most important factors of moral, social, economic and beauty values and the factors of political value And religious beliefs have the least impact on the management of value at the General Directorate of Sound Education Management.

Disruptions in companies may come from customers, suppliers and other supply chain factors that cause damage such as higher costs, poor performance, lost sales, lower profits, bankruptcy, etc. in the supply chain. In order to prevent these damage and improve performance, creating a supply chain resilience has become an important activity for companies and managers in the supply chain. In order to achieve this goal, identifying and improving the factors affecting supply chain resilience for managers is essential. In this research, the effect of supply chain dynamic capabilities on supply chain performance through supply chain resilience mediation and the direct effects of supply chain dynamics capabilities on supply chain resilience and performance by structural equation have been investigated. According to the results, the positive impact of integration and flexibility capabilities on supply chain performance was confirmed by the mediation of the resilience, and the impact of external capabilities on supply chain performance is rejected through mediation of resilience. In addition, the results confirm the positive effects of supply chain resilience and Flexibility capability on supply chain performance, and the integration and flexibility capabilities on resilience; and accordingly, the positive effects of external capabilities on the resilience, integration and external capabilities of the supply chain performance was rejected.

Efficient and professional manpower, major indexes lead an organization than other organizations because, Manpower Professional is the most important resource of any organization. The main objective of this study was to determine the role and impact of management stability on the professionalism of the staff by merit in the General Directorate of Education in Illam province, The estimated sample using Cochran formula is 132 office workers. The aim of this study is applied and descriptive data gathering method - is survey.. To collect data, a questionnaire containing 29 questions about the stability of management, meritocracy and professionalism were used. In ensuring the validity of teachers and in order to determine the reliability of Cronbakh's alpha was used, the results show that 87% is an acceptable reliability. Also according to that data were normally distributed, regression, multivariate data analysis using spss software was used. Research findings indicate approved the main theory it is five hypothesis. The results showed that the stable management through meritocracy significant impact on the professionalism of the employees.

The purpose of this study is to investigate the effects of relationship marketing bonds, including financial, social and structural bonds on customer satisfaction and share of customer in the banking industry. Agriculture Bank was chosen as case study population and 389 customers from 12 branches of Agriculture Bank of Tabriz city were chosen as statistical sample of the research and Samples were selected using simple random sampling. this research is causal research in terms of the method and data with questionnaires was analyzed through Partial Least Squares Structural Equation Modeling (SEM-PLS). In SEM at first we examined the measurement, structural and overall fitness then we tested the Hypothesis. The results of the study revealed that there is a significant relationship between relationship marketing bonds ( Social, financial and structural bonds ) and customer satisfaction. Social, financial and structural bonds, respectively had the highest effects on customer satisfaction. Also there was a significant positive relationship between customer satisfaction and customer share

The purpose of this research is to determine the effect of employees' resistance on organizational changes, and the main hypothesis is: employee resistance affects organizational changes.The statistical population of the population is 450 people. Therefore, using the Cochran formula, 207 experts from the company are developing new energy engineering company. This research is a descriptive and survey data collection method using the questionnaire tool. And it's time-consuming. According to the number of statistical population of this research, the persons available in this research have been used for research.Also, in order to investigate the validity and reliability of the hypotheses and relations between the variables of the research, the "Structural Equation Model", and in particular the path analysis technique, was used using the LISREL software. According to the research model, in the case of significant numbers Since the obtained value of t in all hypotheses is outside 1.96, the results indicate confirmation of the effect of employees' resistance on the level of change perception, emotional commitment, structural change, range and severity of change.