The Role of IT on Staff Empowerment of Technical and Vocational Training Organization

According to capabilities of information and communications technology (ICT) in value creation for organizations، they have substantial investments to use of information and communication technologies. One of the values ​​that the organizations can create by these technologies is employee’s empowerment.

This study examines the impact of information and communication technologies on empowerment of employees in Technical & Vocational Training Organization in Sistan and Baluchestan. For this purpose and by studying literatures، a questionnaire was designed. After its approval validity by relevant authorities and faculty supervisor and consultants، the questionnaire was distributed among sample society. Collected data were tested using statistical techniques such as Regression (to test hypotheses)، Average One-sample t-test to determine the level of empowerment، and Friedman ANOVA test to determine the ranking of each empowerment dimensions.

Results indicate that there is a meaningful and positive relationship between use of ICT and employee’s empowerment. In addition، using information and communication technologies in Technical & Vocational Training Organization of Sistan and Baluchestan can explain the change of employee’s empowerment to the extent of 0. 417. Results also show that the level of employee’s empowerment in this organization is above than average level، their empowerment in “Competence” dimension (3. 40) is more and in “effectiveness” dimension (2. 79) is less than other dimensions of empowerment.

As the findings of this study and previous research have shown، the information and communication technologies can play an important role in employee’s empowerment. Therefore it is important that organizations and their managers formulate an appropriate program and use a right strategy to take the advantages of these facilities in order to empower the employees and organization.