The Effect of Total Quality Management (TQM) and Organizational Learning on Innovation in Industrial Companies

Many scholars have suggested that both Total Quality Management (TQM) and organizational learning can individually and effectively promote innovation. However, the question remains as to whether a relationship exists between TQM and organizational learning. This study has two main goals: (1) to determine the relationships between TQM, organizational learning, and innovation performance (2) to test a proposed model explaining the relationships among TQM, organizational learning, and innovation performance through empirical examination.Taking into consideration a sample of industrial companies and using a questionnaire for collecting data, this study examines three hypotheses and tests the proposed model. The principal findings of this study are as follows; (1) SEM analysis shows that the TQM-organizational learning-innovation performance model has goodness-of-fit, (2) TQM has significant and positive effects on organizational learning, and (3) TQM and organizational learning have both significant and positive effects on innovation performance.