Comparative evaluation of content and support quality of Iranian academic libraries website's and provide recommendation to improve them

The aim of present study was the comparative evaluation of content and support quality of Iranian academic libraries websites’ and provide recommendations to improve them. This study is an applied research and methodology was comparative survey. Data gathering tools were three checklists extracted from relevant studies which compare with 5 foreign library websites، and their validity were confirmed by experts and conducted research. The study population was library websites of Iranian Medical Science (43) and Non-Medical Science (28) universities. Findings showed library websites of Non-medical Science universities include an average 39. 74% of the internal content items، 32. 98% of external content items and 40. 01% of the support items have observed in designing web pages. Also، library websites of Medical Science universities include an average 34. 04% of the internal content items، 52/52% of external content items and 39/88% of the support items have observed in designing web pages. Totally، based on studied criteria، library websites of Universities of Ferdouwsi (61)، Shahed (55)، and Tehran University (54) in Non-medical universities، and Universities of Shahed (55)، Mashhad (47) and Shahid Beheshti (45) in Medical universities received the best ranks، respectively، in terms of library website design. Originality/value: This article presents the status of Iranian medical and non-medical academic library websites and provides strategies for increasing the quality and efficiency of web content and supporting services of them.