Identifying and prioritizing critical success factors of business intelligence systems in Medical Industry with a mixed approach(Case:Bandar Abas's hospitals)

The aim of this study was to identify and rank the critical success factors in the implementation of business intelligence in the treatment industry. This study in terms of the goal is practical and in terms of data collection is Description-Survey. In this study, at first qualitative approach usuing interviews treatment industry experts, critical success factors in the business intelligence system for treatment were idenfied and classified. Then “Dymtl” through quantitative method and analytic network process(ANP) weighting factors and sub-factors identified and were ranked. The population in this research is managers and expert in the IT sector hospitals in Bndar Abbas. Super Decision software was used to analyze the data, the results suggest that the success factors identified in order of priority and as fallow: Adapting to the needs of users, meet the needs of organization,operating the system,the ability to analyze felexibility,service and system integration capabilities,finally,the organization system.