Designing a Model for Human Resource Manager's Informal Learning at Great Organizations of the Country a Narrative Approach

Trying to identify, attract, motivate, develop and retain talent, human resource managers play a key role in business performance. Theirspecial and technical capabilities help them learn the skills and capabilities of human resource managers. This skill is the cornerstone of the capabilities of human resource managers. According to research findings, managers develop their competencies more from informal learning methods. This research is intended to design a model for informal learning for promoting human resource managers. Using narrative approach and in-depth purposive interviews,the researchers collected the experiences of 10 top human resource managers which were related tothe design and implementation of human resource systems and documentedand coded them for narrative analysis. The results indicated that they used 21 methods for improving their competencies. Personal-behavioral and organizational-managerial characteristics also played effective roles in informal learning. The human resource managers involved in this research stated that their informal learning has had positive individual and organizationalimplications for the human resource compartments.