Exploring the Experiences of Parents of Hospitalized Children Regarding Trust Barriers to Nursing Care

Trust in nursing care has profound effects on parents of hospitalized children, their child, and subsequent hospital admissions. The creation and maintenance of trust is essential to increasing the benefits of the relationship between nurses and parents of hospitalized children. Therefore, this study was conducted to explore experiences of parents of hospitalized children regarding trust barriers to nursing care.
This qualitative study was conducted in 2012-2013 using content analysis. The Study population consisted of 18 parents of children admitted to pediatric hospitals in Yazd, Iran. The subjects were selected through purposive sampling. Data were collected through targeted in-depth semi-structured interviews. Data were analyzed using qualitative content analysis.
Data analysis led to the emergence of the main category of unsafe care the sub classes of which included low caring sensitivity, lack of competence, stressful communication, and lack of interest in the profession and patients.
Nursing managers can facilitate the evolution of trust in nursing care among parents by taking measures to improve the professional performance of nurses, educate nurses about issues such as how to communicate with parents and children, and updat professional knowledge.