Al-Zahra university performance assessment by using BSC

The rapid growth of the number of universities and higher education institutes in recent years caused fierce competition among these institutes. In this competitive environment those universities are successful that could provide dynamic, constructive and high quality environment. Hence, using a comprehensive assessing system to assess and manage university performance is inevitable. Balanced scorecard (BSC) is one effective tool which can be used. The aim of this study is assessing the performance of Alzahra University from four aspects of BSC. The opinion of 118 participant including students, professors and staff of Alzahra University were asked by using questionnaire. Gathered data were assessed by using alpha test, t-test and Friedman test. Findings showed that 27 statements of those assessed were effective which showed satisfy performance of Alzahra University in order to achieving its goals and sustainable growth and development.