Performance evaluation using data envelopment analysis and Topsis (Case: Mashhad Municipality's Youth Consultants Group)

Performance management is one of the special topics of strategic human resource management that is a useful tool for improving the performance of the employees and the organization. If the performance management is designed and implemented in the organization with its requirements and prerequisites, it can identify some of the organization’s problems to provide feasible strategies to solve them. This study aims to evaluate the performance of Mashhad Municipality’s Young Consultants Group according to the Data Envelopment Analysis method (DEA) and Topsis. So after the introduction of the importance of performance evaluation, introduce data envelopment analysis and the Topsis method, then applying the above model to determine and rank the performance’s units of this organization. The research is finalized by presenting the conclusions of this method in the organization and providing suggestions to improve the existing situation.