Functions of electronic government establishment in Iran (Study case: electronic banking)

The aim of establishing the electronic government is offer an easygoing and fast governmental services to citizens and affairs.So it is advisable that governments as a first step for pitch the electronic government,establish and support the internet,collective and groupwares systems .On the other hand providing easier and faster interactions with custumers and affairs to electronical services and payment the received services from them,need to creation and development of electronic banking as a one of the most important fundamentals of electronic government.This research attempt to verify the applications of establishment of electronic government in electronic banking section from view point of services executors for clarifying the electronical services,amount of responsiveness to citizens expectations, paperwork and the percent of citizen trust for utilization of electronical services.In current article , the survey method is used and 92 subjects from Refah Karegaran Bank base managers are selected as a statistical sample for poll.Findings show that first of all with development of electronic banking the percent of government responsiveness to citizens,their trust to government hasincreased and official formality has decreased so hence of clarity in presenting the governmental services system wasnt approved. Second,there is a significant relationship between the decrease of official formality and increase of people trust towards government and third that there is a positive and significant relation between clarity in offering the services and people trust level to government and also between goveerment responsiveness to citizens and people trust level to government.