Analysis of Communicative actions and Self-presentation in Telegram's Groups

The present survey has been done for studying member’s communicative actions in Telegram virtual teams due to the way of impression management by using self -face work. Haberma’s communicative action and Goffman’s Impression management has been used as theoretical combination for this purpose. According to the specific characteristic of text messages in Telegram, linguistic analysis is an approach of research method. Approximately 10 thousand members from 20 Telegram groups as Art, Science and Sport will be evaluated in this survey. Results indicate significant presence of goal-oriented action in these groups. Telegram provides an opportunity for presence and making groups, but subordinating connections is more than dialogical relations and interactions. Members represent selves by confirming and accepting of messages, without criticizing and opposing. Furthermore, results show that supportive norm has appeared by new concept in these groups which members are using as positive face work, improving positive communication and meaningful impression management.