Upheaval of Urban Management by Strengthening the Relationship Between Culture and Organizational Intelligence in the Municipality (Case Study: Mashhad Municipality)

Municipalities are among the most important institutions that have the most public appearances, and despite the numerous financial and non-financial difficulties, they carry out the most development and executive measures in the city. Nevertheless, in the ranking of the satisfaction of the provided services, they have the highest public complaints. To overcome this problem, several solutions have been considered, and among them, the most emphasis has been on increasing the effectiveness and efficiency of the organization through the use of internal capacities such as intelligence and organizational culture. For this purpose, this study aimed to determine the effect of organizational culture and its role on organizational intelligence for increasing efficiency and effectiveness. This descriptive and analytical study was carried out in Mashhad municipality and 200 individuals were selected simply and randomly among employed persons in this institution.The required data were obtained using the Denison organizational culture questionnaire and Alberhat's organizational intelligence. Data and data collected in this way, using Pearson correlation coefficient and path analysis, were performed using SPSS and Lisrel software. The results of path analysis showed that from the view point of employees, there is a direct and significant relationship between organizational culture with dimensions of organizational intelligence (strategic vision, shared destiny, desire for change, morale, unity, agreement, knowledge use and performance pressure). Conditions can affect the utilization and effectiveness of the organization. Considering the effect of organizational culture on improving the level of organizational intelligence, it is possible to use the efficiency and effectiveness of the municipality of Mashhad and with the least facilities, provide the highest efficiency to the citizens.