The Role of IT Governance in ERP System Success

Over the past decades, Enterprise Resource Planning systems (ERP) have become one of the most important developments in the use of information technology. ERP implementation projects which involve large groups of organization's resources are usually large and complex. There are evidences of high failure in ERP projects. Therefore, attention to ERP system success or failure factors is critical. Governance is one of factors that had been considered as influencing factors of ERP success in some researches, so this study intends to investigate direct relation between IT governance practice and ERP system success. This paper used an adapted model from the widely used Delone and McLean's model of IS success for assessing ERP value. With considering the relationship between governance aspects and the variable of adopted IS success model, the conceptual model and assumptions of this study were developed. Data gathered by questionnaire and based on responses from MAPNA group companie's members. Then structural equation modeling and Smart PLS software were used for analyzing survey data. According to obtained results, governance has a substantial relation with ERP system success.