A Simulation Approach to Evaluate Performance Indices of Fuzzy Exponential Queuing System (An M/M/C Model in a Banking Case Study)
Author(s):
Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
This paper includes a simulation model built in order to predict the performance indicessuch aswaiting time by analyzing queues components in the real world under uncertain and subjective situation. The objective of this paper is to predict the waiting time of each customer in an M/M/C queuing model. In this regard, to enable decision makers to obtain useful results with enough knowledge on the behavior of system, the queuing system is considered in fuzzy environment in which the arrival and service times are represented by fuzzy variables. The proposed approach for vague systems can represent the system more accurately, and more information is provided for designing queueing systems in real life. Furthermore, simulation method is applied successfully for modeling complex systems and understanding queuing behavior. Finally, a numerical example as a case study in a banking system is solved to show the validity of developed model in the real situation.
Keywords:
Queuing Theory , Fuzzy set , M , M , C model , Simulation , Uncertainty
Language:
English
Published:
Journal of Industrial Engineering and Management Studies, Volume:4 Issue: 2, Summer-Autumn 2017
Pages:
35 to 51
magiran.com/p1790911
دانلود و مطالعه متن این مقاله با یکی از روشهای زیر امکان پذیر است:
اشتراک شخصی
با عضویت و پرداخت آنلاین حق اشتراک یکساله به مبلغ 1,390,000ريال میتوانید 70 عنوان مطلب دانلود کنید!
اشتراک سازمانی
به کتابخانه دانشگاه یا محل کار خود پیشنهاد کنید تا اشتراک سازمانی این پایگاه را برای دسترسی نامحدود همه کاربران به متن مطالب تهیه نمایند!
توجه!
- حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران میشود.
- پرداخت حق اشتراک و دانلود مقالات اجازه بازنشر آن در سایر رسانههای چاپی و دیجیتال را به کاربر نمیدهد.
In order to view content subscription is required
Personal subscription
Subscribe magiran.com for 70 € euros via PayPal and download 70 articles during a year.
Organization subscription
Please contact us to subscribe your university or library for unlimited access!