Healthcare Manager's Decision-Making Adopting Islamic Approach: Theoretical Basis of Attitude and Approach of Islam in Decision-Making Process

Decision making is of great importance in not only personal and social life but also organizational life. One of the most key factors influencing the decision making process is the value system as well as the beliefs and thoughts of decision-makers. Since the value system in Islam is fully comprehensiveness, in this research, the health managers’ decision-making process on the basis of the values and ethical principles from the Islamic point of view is examined.
‘Content analysis’ is used in this study which falls into the category of non-experimental or descriptive research. The Islamic references and sources such as “Holy Quran”, “Nah al-balagha”, “Ghorar al-hekam & Dorar al-kalem”, “Al-kafi”, “Al-hayat” and also a number of related books and papers were investigated in this study. All ethical issues were observed in this research and the researchers declared no conflict of interests.
In this research, three general steps were taken for the health managers’ decision-making process based on the teachings of the Holy Quran, which included “decision-making”, “decision implementation” and “reliance on God”. In order to accurately explain the steps above, a number of distinct and interpretable indices, derived from three main sources of Islamic studies, namely the “Holy Quran”, “the Prophet's Sunnah”, and “the life-method of infallible Imams”, were extracted, explained and interpreted.
Any health manager or any ordinary Muslim can use the Islamic factors extracted in this research beside the science of decision-making for the triple stages of decision-making in his decision-making process and finally can complete his decision-making process relying on Almighty Allah, with an indomitable spirit. This way, in addition to succeeding in decision making, he will feel the consent of the Almighty Creator in every single stage of decision-making.