The Paradoxical Influence of Job Satisfaction on Destructive Employee's Voice, Considering the Mediating Role of Social Network Sites and Organizational Commitment
Author(s):
Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
Objective
This study aims to investigate the paradoxical influence of job satisfaction on destructive employees voice behavior considering the mediating role of using social networking sites (SNSs) and organizational commitment.Methods
240 employees of Asia-tech Company have been surveyed in this regard. PLS algorithm has been used to evaluate the validity of the hypothesis. To do so, the WarpPls software has been used.Results
The results of the study showed that employee's social networking sites utilization can lead to an increase in destructive employees voice. The employees with higher level of job satisfaction and organizational commitment take more advantage of SNSs in order to keep in touch with their colleagues. Job satisfaction leads to an increase in level of both employees voice and organizational commitment. The employees with higher level of organizational commitment show less destructive voice than others.Conclusion
The main contribution of this study is to show the fact that in spite of many advantages that can be considered for SNSs in the workplace, they can have some detrimental effects such as increasing destructive voice among employees. Keywords:
Language:
Persian
Published:
Quarterly Journal Public Administration, Volume:10 Issue: 34, 2018
Pages:
311 to 332
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