The Effect of Preplanned Training Courses on the Nurses

Job insensitivity is a growing concern for persons in all careers, particularlynurses, who are most likely to be exposed to such situations. This study determines the degree by whichnurses gain self-reliance against aggressiveness and rudeness by taking preplanned training courses at theemergency units of Khorramabad hospitals. This is a semiexperimental interferential study. Ninety nurses working inemergency units at Khorramabad hospitals were randomly chosen. The information was collected througha valid and reliable questionnaire. Results showed that the experiment group initially scored 6.68; however, it increased to 13.61
after taking the course. This indicates a statistical difference in the self-confidence average immediatelybefore and after the presence of the interference (P = %228). In the control group, the score was 8.93
before and 8.31 after taking the course (P Discussion and The results showed that the training courses on how to handle insensitivity,
as well as aggressiveness, can definitely lead to better self-confidence in nurses.