Interpretive Structural Modeling of Supply Chain Resilience: Case of Power Distribution Company of Bushehr Province

In recent decades, supply chain uncertainties have significantly increased mainly due to rapidly changing business environments. This has put the resiliency at the top of priority issues of service provider firms. This paper aims at designing an interpretive structural model (ISM) to analyze the supply chain resiliency of the Power Distribution Company of Bushehr Province based on the data collected through a questionnaire filled by a sample of experts from both industry and academia. After literature review and using content analysis approach, factors affecting the supply chain resiliency were identified. A multi-level interpretive structural modeling was proposed and then validated using structural equation modeling approach. According to the results agility, flexibility, adaptability, and visibility are the most significant factors affecting the supply chain resiliency of the Power Distribution Company of Bushehr Province.