Assessing and measuring the satisfaction of Mehr Housing Complexes (Pardisan district of Holy city of Qom)

main objective of this paper is to assess the satisfaction of residents from the Mehr Pardisan housing complex in Qom. The method of this analytical-descriptive study and the data gathering tool include documentary and survey studies through distribution of questionnaires and interviews with residents. The population of this study was the residents of Mehr Pardisan and the sample size was 375 according to Cochran formula. In the section, the validity of the questionnaire was calculated based on Cronbach's alpha test of 0/624. Data analysis was performed using SPSS20 software. Based on the results obtained in the field of housing indices (construction materials, lighting and lighting, furniture and design, facade and landscape, etc.), security, access, transportation, satisfaction Residential, economic, social, environment-friendly satisfaction among citizens was not observed and the results of the analysis of collected data were negative values. Also, the results of the correlation analysis also confirmed the high value of the variable Housing and other variables of security and social satisfaction. The evaluations carried out between the housing index and insecurity (154/0) (the better the housing situation is, the state of insecurity is reduced and vice versa), and between the housing components and the neighborhood satisfaction is 354/0 (the situation Housing is better, more neighborhood satisfaction, and vice versa). At the end of this research, in order to deepen the results of the research, the Hallin and Ton Index have been calculated. The results in the majority of indicators were negative and showed dissatisfaction of citizens with different indicators.