Performance Optimization of Industrial Units in Crisis Considering Economic Resilience Factors: A Case Study of a Petrochemical Plant

Organizations usually confront with disruptive incidents. The ability of an organization to reduce the losses caused by these incidents is referred to economic resilience. In this research, the performance of a petrochemical plant is investigated in case of a crisis. At first, based on a comprehensive literature review, a conceptual framework for organizational economic resilience is developed. A structured questionnaire is provided and distributed among the staff of a petrochemical plant as a real case study. Then, an uncertain Data Envelopment Analysis (DEA) model is employed to identify the efficient units of the petrochemical plant. At the end, a sensitivity analysis is performed to examine the importance of each factor in building economic resilience in the plant. This is the first study that presents an integrated qualitative-quantitative approach including a conceptual model for economic resilience and a DEA model in uncertain conditions in the whole supply chain of a petrochemical plant.