The Role of Knowledge Management Processes in Achieving the Purposes of Insurance Companies in Isfahan

In economy, knowledge is the most important producer and organizations refer to it as the most important competitive advantage. Also, organizational effectiveness is considered as an achievement of organizational goal. The aim of this study is to determine the effect of knowledge management and its processes on organizational effectiveness. The statistical population of the study was the managers of all branches of Isfahan Insurance Companies which were selected by sampling with a volume of 72 individuals. Two questionnaires with Likert spectrum were used to collect data and Path analysis was used to analyze the data. The results indicated that there is a positive and significant relationship between knowledge management and organizational effectiveness, and the results showed %857 of organizational effectiveness variance is related to knowledge management processes. The statistical results confirm the effect of all aspects of knowledge management on organizational effectiveness except knowledge application. Based on research findings, designing a knowledge structure in insurance companies in Isfahan will be effective in improving the effectiveness of these companies.