Developing a Dynamic Model of Knowledge Sharing in Iranian National Tax Administration

The world economy requires more than any other period to producing, disseminating and utilizing knowledge, so it is necessary to create and expand knowledge sharing in the culture and atmosphere of the organization, given the current circumstances. The wide range of studies has been done so far but a little has been achieved. Therefore, this paper presents a simulated model of knowledge sharing in a government organization (i.e. Iranian National Tax Administration) based on the system dynamic approach. The present study explored causal relationships using causal diagrams and flow charts. By simulating for a period of 20 years, the model developed using dynamic systems thinking, the results show that the system under study is controllable and observable, that is, the system inputs control the state variables and each of the variables Modes affect some system outputs. According to the designed model by computer simulation and using Vensim software, scenarios with changes in individual factors, organizational factors, environmental factors and Peripheral factors were presented to improve and optimize the results that can be optimized by combining knowledge sharing with the organization.