A Model for Job Stress and Its Effect on the Personal and Family Performance of Mazandaran Police Command Personnel

Disciplinary environments are among the environments that have a high level of stress and psychological pressure due to their job nature and special risks as well as the need to maintain physical and mental fitness for employees; Therefore, the present study intends to propose solutions to reduce employee stress by presenting a model of job stress and its effect on personal and family performance of police personnel in Mazandaran province.

The present study is applied in terms of purpose and descriptive-survey in terms of method and has been done via a mixed approach. The statistical population includes commanders, deputies, experts, heads of departments and law enforcement personnel in the year 1998-99 (4000 people) and the sample was selected based on Krejcie and Morgan table 351 people. The authors used stratified random sampling method. In the research, the researcher-made questionnaire of job stressful dimensions (60 questions) in three dimensions (individual, organizational and environmental) and the 151-item standard Patterson Job Performance Questionnaire (2011) and the 53-item standardized questionnaire of Yousefi Family Performance (2011) used. The validity and reliability of the instrument were confirmed. Kolmogorov-Smirnov, Wilcoxon, Mann–Whitney U test, rankings, Pearson correlation, confirmatory factor analysis and structural equations tests were used. Data analysis was performed using SPSS21 and Samartpls3 software.

The most stressful dimensions of job stress are related to the environmental dimensions of job stress, the organizational dimensions of job stress and the individual dimensions of job stress. Also, law enforcement personnel were above average in terms of personal performance and family performance.

It is necessary to take measures and programs to reduce and eliminate this issue in order to improve the quantity and quality and fulfill the social responsibilities of the organization. This issue is very important in the organization of the police force, which, due to the inherent nature of its professional role and responsibilities, faces many stressful conditions.