Professional Communication: Perspectives of the Operating Room Personnel and Physicians of the Educational Hospitals in the South of Fars Province

Professional communication is the most important feature for people working in health care systems and the heart of nursing care. The aim of this study was to determine the status of professional communication between physicians and operating room personnel from the perspective of both groups in educational hospitals in the south of Fars province in Iran, 2019.

The present study was performed using descriptive-analytical method. Sampling was performed using a census. The participants consisted of 603 (134 physicians and 469 operating room personnel). Data collection tool was a professional communication questionnaire whose validity and reliability were confirmed. Data analysis was conducted using Pearsonchr('39')s correlation coefficient, one-way analysis of variance (ANOVA), and descriptive statistics in SPSS – V22.

The average score, the professional communication from the perspective of personnel and physicians in the operating room, was moderate. Also, the perspectives of these two groups showed significant differences in three dimensions of respect and mutual trust, teamwork and workplace conflicts (P <0.05). There was no significant relationship between demographic variable (Age and Gender) and professional communication scores in both groups.

Considering the average score of professional relationship in the research community, it is necessary to hold training programs by health system managers in order to improve professional communication skills.