Introducing Common Components Explained in Collaborative Information Seeking and Retrieval Models

The field of CIB includes two important aspects, namely CIS&R, in which various topics are considerable such as recognizing, evaluating, and understanding the behavior of users with common information needs and how to divide their tasks, communication, and performance in the face of different information sources, the method of retrieving and accessing the required information is especially important in the web environment. The purpose of this research is to identify and introduce important models in the field of collaborative information seeking and retrieval and to evaluate the factors and components in each of these models.

This research is a review study in which a library method has been used to collect information. The research is conducted by reviewing the published articles and available internal and external sources in four stages (implementation of search strategy in databases, collection of articles and their initial review based on the presented model, final evaluation based on the evaluation model of the presentation model in other studies, and selection of studies and analysis of articles). In total, 374 articles were retrieved from the ISI and Scopus databases and all were reviewed. Finally, four studies containing collaborative information seeking and retrieval models were selected.

Four selected models in the present study indicate that awareness, division of labor, information use, knowledge sharing, collaboration and evaluation have been identified as the six key components in collaborative information seeking and retrieval behavior in most studies. The conceptual model resulting from the interactions of the identified components in other models presented in accordance with the findings of this study.

In addition to explaining the conceptual model of information seeking and information retrieval behavior, the results indicated other influential factors such as communication, team decision making and knowledge storage were also very important