Adjustment Model of Tourism Spaces for Disabled People and Veterans(Case Study: Yazd City)

Attention to all social groups is one of the important goals of urban planning. One of the most important problems in urban areas of the country is their inappropriateness for people with disabilities. This is significant both in the physical and behavioral aspects. We must give the disabled people their rights as minorities in the society, because a city whose actions lead to the limitation of these people is a disabled city. Adjusting spaces, especially tourist spaces, for people with mobility limitations is a manifestation of justice and social security in access. Tourism in our country, like many other countries, is a manifestation of cultural identity and one of the most important sources of income. Therefore, the development of this field is of particular importance, especially for a country that faces many problems and issues such as unemployment, limited foreign exchange resources and a single-product economy. Given the economic problems, the development of tourism in Iran, along with other non-oil exports, could be a way out of the economic crisis in our oil-based economy.The global registration of the city of Yazd and its historical and cultural identity has been a turning point for city managers and those in charge of tourism to attract all tourists to this city with the proper planning. The purpose of this study is to present a model of adjustment of tourism spaces for access of veterans and persons with disabilities, using Strauss and Corbin approach in Grounded theory.

To this end, on the basis of Grounded theory, 24 experts, activists and specialists in the field of tourism, as well as people with relevant knowledge and experience, participated in this study. They participated in an unstructured in-depth interview. Data obtained from the interview were analyzed using a set of open coding, theoretical coding and selective coding simultaneously. The focus of this research is tourism spaces in Yazd city. Due to the fact that Yazd's tourist spaces are influenced by the city's historical space and cover most of the city's historical context, the area studied in the present study is the area of valuable historical context. To analyze the data, the software Atlas.ti was used and its paradigm model was presented. In this software, data analysis is performed at two main levels: text level and conceptual level. Text level includes the segmentation and organization of data files, data coding, and writing notes, while the conceptual level emphasizes modeling activities such as linking code and shaping networks.

The findings showed that the development of accessible tourism can provide the ground for more interaction and communication between the disabled and members of society. According to the objectives of the research, the central category is the adjustment of tourist spaces in order to access the disabled and veterans. In this study, the two categories of promoting the international status of tourism and the needs of the community of the disabled and veterans, as causal conditions, have been influential on the desired central phenomenon. After studying the causal conditions, it is necessary to pay attention to the underlying conditions such as psychological, manpower and structure and take the necessary measures to improve them. It should be noted that when choosing strategies and effective measures in this regard, the intervening conditions such as the role of government, infrastructure barriers and economic factors should be considered so that planners do not make mistakes in choosing their strategies. Strategies for developing the tourism of the disabled and veterans include central participation, functionalism and communication. The development of this type of tourism, in addition to promoting a culture of social participation and civic pride, can create sustainable employment and encourage entrepreneurs and create a creative and innovative environment and pave the way for sustainable development and a dynamic community suitable for all persons. In the present study, we develop a theoretical model of research that illustrates the relationships between components and categories with research process data. This type of tourism, like other types of tourism, has its own consequences. These include socio-cultural development, tourism development and economic development. This type of tourism can also have its own negative consequences, which can be minimized with proper management and proper training.

According to the proposed model, it is recommended that we consider the role of different factors in adjustment of tourism spaces in order to sustainable tourism. By paying enough attention to contextual and interfering factors, the Yazd world registration and its historical cultural identity have been a turning point for city managers and tourism officials to attract tourists from all groups with the proper planning and adjustment of tourism spaces. Managers and planners in the field of tourism should consider the causal conditions affecting the accessible tourism, including the promotion of the international status of tourism and the special needs of the disabled community and veterans, because without understanding these conditions properly, it will not be possible to identify the problems and issues related to this field of tourism comprehensively.