Investigation of Reverse Logistics Supply Chain Factors of Industrial Wastewater Waste Study of Gol Gohar Mining and Industrial Company
In recent years, given the importance of industrial wastewater waste, supply chain stakeholders expect the reverse supply logistics supply chain to be considered. Therefore, the purpose of this study was to identify and prioritize the reverse logistics supply chain of industrial wastewater waste in Gol Gohar Mining and Industrial Company. The research was applied development and was conducted in a mixed way. Using purposive sampling method, 12 experts familiar with the research were identified. In the qualitative section, content analysis was used to code and identify the factors. Fuzzy Dematel was used to prioritize the factors in the quantitative part. The results showed that the factors affecting the reverse logistics supply chain of industrial wastewater include 7 general themes. Commitment to management, environment, cost, flexibility, rules and regulations, social and total quality management. Using Dematel technique, it was determined that management commitment is the most influential factor on other factors and the environment is the most influential factor on other factors, which shows the impact of other factors on this factor
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