Designing a Staff Competency Model based on the Type of Iranian Government Organizations

The main purpose of this study is to design an employee competency model based on the type of government organizations in Iran.

The present study is an applied research in terms of purpose and on the other hand, considering that the data required for this research have been obtained using a questionnaire, it is exploratory. The statistical population of this study is two groups (1. Academic experts and organizational experts 2. Managers and employees of government organizations). The statistical sample of this research includes 200 senior managers of government organizations in 4 provinces of Tehran, Gilan, East Azerbaijan and Ardabil and other experts and experts in this field. Also in this research, 3 methods of content analysis, Chang's fuzzy hierarchical analysis process and fuzzy inference system (FIS) and using MATLAB software to design and develop a competency model of employees based on the type of Iranian government organizations have been discussed.

The results showed that the competencies of the employees were divided into two general and specialized sections. In the general competencies section, three criteria of technical competence, behavioral competence and functional competence were identified, and in specialized competencies, six criteria of leadership competence, emotional intelligence competence, social intelligence competence, problem-solving competence competence, conflict management competence and human resource management competence were identified.

The results of developing different scenarios in the form of competency models and using fuzzy inference showed that with increasing or decreasing specialized and general criteria, staff competencies changed.