Investigating the level of customer atisfaction with police stations and checkpoints Of the Disciplinary Command of Semnan Province and the factors affecting it

Background and Purpose Today, in the new management system, attentionis paid to customer satisfaction It is one of the main directions and as one ofthe factors affecting excellence and progress They learn in organizations.Undoubtedly, the performance of the police force, which is the organizationof society It is very important to improve the quality of its services in termsof management. Expansion Mission and increasing the complexity of crimeson the one hand and increasing society's expectations on the other It has ledto a fundamental focus on evaluating the performance of this organization,and the result must be considered Searched. Therefore, people's satisfactionwith the performance of police stations and shelters plays a vital role Willimprove the quality of performance and excellence of the organization inestablishing and maintaining security, therefore The main purpose is toexamine the level of customer satisfaction with police stations and commandposts The police of Semnan province and the factors affecting