Evaluation of patients' satisfaction with the quality of services provided at the beach (Case Study: City tonekabon)

Their satisfaction with the services provided at each of the important things that the authorities are now. Quality of service provided in an advisory role in people's heads. Due to its strategic location on beaches open to a large number of people during leisure time was. Therefore, the authorities should conduct their own evaluation of the quality of services provided to evaluate the performance pay. The purpose of this study was the determination of the quality of people's satisfaction on the coast is the City tonekabon. This study was a questionnaire-based survey. According to Cochran's sample size formula is equal to 270. For variables such as quality of service (infrastructure, security, roads leading to the beach, the police and lifeguard rescue) is used. According to the results achieved and the security situation of the people of the coast road leading to the beach and have very little satisfaction from the performance of the police force and the average satisfaction of rescue Board face-up. As well as the relationship between the quality of the services provided on the banks of a meaningful people with satisfaction. The higher the amount, the more the quality of the services offered through bashdah will also increase people's satisfaction rate.