Evaluating the Maturity of Information Technology Governance in National Library and Archives of Iran, based on the COBIT 5 Framework

This research evaluates the maturity of information technology governance based on the COBIT 5 framework in the National Library and Archives of Iran. The research methodology is based on the COBIT 5 maturity model that measures the capability of IT processes using the ISO / IEC 15504 standard. According to this standard, the capability of each process is evaluated on a scale of 0 to 5 to determine its maturity level. The data were gathered using the COBIT 5 check lists in 5 process areas for 37 IT processes with the help of NLAI managers responsible for each field (based on the COBIT 5 RACI chart). After analyzing the general and specialized indicators of each process, the maturity ranking, maturity level mean and maturity gap were determined in each domain. The results showed that the maturity level achieved in five process areas (1-IT governance processes: Ecaluate, Direct and Monitor; 2-Align, Plan and organize, 3-Build, Acquire and Implement; 4-Deliver, Service and Support; and 5-Monitor, Evaluate and Assess) are not in line with the strategies of the National Library and Archives of Iran, the overall average of maturity level of 37 evaluated processess is 0.81 out of 5, and this organization has a gap of 4.9 to the optimal level.