Development of Takaful insurance acceptance model in the country's insurance companies from the perspective of organizational readiness indicators based on ISM-SEM combination

Studies show that Takaful insurance has not been offered in Iran along with conventional insurance. Accordingly, due to the non-provision of Takaful insurance by insurance companies, this article examines the reasons for not accepting Takaful insurance in these companies from the perspective of the organization's readiness indicators. Accordingly, the purpose of this study was to develop a model for accepting Takaful insurance in the country's insurance companies in terms of organizational readiness indicators based on the ISM-SEM combination. In order to collect data, two questionnaires were used. The first questionnaire was used to determine the relationships between the components of Takaful insurance acceptance in insurance companies. The second questionnaire was used to test the developed model. The questionnaires used after determining the validity and reliability were distributed among the members of the statistical sample. The research findings in the structural-interpretive modeling section show that the system is considered as the most effective indicator of organizational readiness and employees as the most effective indicator of organizational readiness. Other indicators as communication indicators have less impact and effectiveness than these two indicators. Also, the results of structural modeling have shown the confirmation of the effectiveness and effectiveness of the relationship between the indicators of organizational readiness and the approval of the developed model. The results show that by focusing on effective indicators such as the system, effective indicators can be improved to increase the organization's readiness to accept Takaful insurance.