Providing Organizational Leadership Model in Response to Issues and Crises of Iran Social Security Organization

The purpose of this article is to analyze management policies in response to the issues and crises of the Social Security Organization and what is the appropriate model of organizational leadership for strategic crisis management to the issues of the Social Security Organization and what are its features and requirements? In order to achieve the organizational leadership model, eleven professors, experts and experienced people in the field of the Social Security Organization were interviewed with in-depth semi-structured way, using targeted sampling method and due to theoretical saturation. Then the resulting data were interpreted through coding. Research findings show that governance and organization play three main service functions for crisis management in the Social Security Organization. The first function, which is detected in this study, is providing mediating factors of predicting and resolving the crisis. Mediating factors formulated through categories like; review on country's insurance laws, performing parametric corrections and developing protection laws. The second dimension of the organizational leadership model is using of quadruple strategy of education, promotion of insurance culture to citizens, emphasis on research and futures studies, land planning, codified planning and convergence of economic partners, government, parliament and organization. Finally, the third fundamental dimension of the organizational leadership model occurs in management stability, financial stability and increasing social trust.