Investigating the Effect of Re-engineering the Organizational Structure on the Productivity of the Country's Customs

Using the correct organizational structure leads to a fundamental improvement in the organization's performance. Today, global competition has driven organizations to narrow and simplify, and many organizations have turned to process reengineering as a tool for radical changes in the way their processes are implemented. Due to the high volume of trade and the increasing speed of trade transactions, it is also necessary to change the customs. The present study was conducted with the aim of investigating the effect of reengineering the organizational structure on the productivity of the country's businesses, which is descriptive-survey research based on the nature and method of data collection. In order to collect data from the questionnaire and to test the conceptual model of the study, PLS was used, which is a variance-oriented structural equation modeling technique that provides the possibility of examining the theory and metrics simultaneously. Finally, 15 hypotheses were examined, which show the effect of reengineering the organizational structure on the productivity of the country's customs.