Presenting the Model of Showcase Performance Drivers in Government Organizations

The aim of this research is to evaluate the effects of showcase performance in the stability of two-dimensional learning. The research is mixed in terms of developmental-applied goal, and in terms of data collection method. In the qualitative part, based on meta-composite analysis processes, an attempt was made to identify the research related to the two concepts of showcase performance and two-dimensional learning. And then the components and themes of the research are determined based on the critical evaluation scale. Also, in the continuation of the qualitative part, Delphi analysis was used to determine the level of theoretical consensus of the components and themes. In the quantitative part, with the aim of determining the most effective two-dimensional learning component of the effects of showcase performance, intuitive fuzzy evaluation was used. In the qualitative part of the research, 14 people from the research experts in the field of public administration participated and 24 people from the managers of Alborz water and sewage company filled in the matrix questionnaires in the quantitative part. The data was analyzed with Excel software. The results of the qualitative part indicate the existence of 4 themes of negative effects of showcase management and 5 components of two-dimensional learning. The results of the quantitative part based on the fuzzy VICOR analysis showed that the frustration of human resources is considered as the most influential theme of the negative effect of showcase performance in Alborz Water and Sewerage Company, which can cause interference in the sustainability of two-dimensional learning. Also, the most important influential component of the negative effects of showcase performance, especially the frustration of human resources, innovation and creativity is the water and sewage company of Alborz province.