Impact of Workplace Safety Management Practices on Organizational Citizenship Behavior and the Role of Job Insecurity and Perceived Risk of Corona Virus in Mashhad Social Security Organization

The COVID-19 pandemic caused many businesses to face problems and created job insecurity, leaving many workers and employees stressed about losing their jobs. Therefore, the current research aimed to analyze the impact of workplace safety management measures on the behavior of organizational citizens concerning the role of job insecurity and the perceived risk of COVID-19 among the employees of Mashhad Social Security Organization.

The current applied research is a descriptive survey. The research population is all 560 employees of the social security organization of Mashhad city. The sample size was estimated based on Morgan’s table using a convenience sampling method, with a total number of 225. The data collection instrument was Wu et al.’s (2022) standard questionnaire, used to check construct validity and confirmatory factor analysis. Cronbach’s alpha coefficient and composite reliability were used to measure reliability, and the results showed that the questionnaire was adequately valid and reliable. The data analysis also involved structural equation modeling conducted in Smart PLS.

The results showed that workplace safety management measures have an impact on organizational citizenship behavior and the perceived risk of COVID-19. Also, the perceived risk of COVID-19 has a positive effect on perceived job insecurity. Yet, the perceived risk of COVID-19 does not influence organizational citizenship behavior and does not mediate the relationship between workplace safety management measures and organizational citizenship behavior. Workplace safety management measures have an impact on perceived job insecurity, and job insecurity has an impact on organizational citizenship behavior.

In light of the present findings, it can be concluded that workplace safety management measures are among the most important programs and strategies of organizations to increase citizenship behaviors, support employees, and provide safe conditions in an organization.