Public Services Management and Virtual Organizations

Public services from a new perspective emphasize the participation of citizens in the governance process. The government's duty in this regard is to create a safe and suitable environment that enables citizens to participate effectively with efficient infrastructure. The progress made in the field of science and technology has provided favorable conditions for cooperation between governments and societies, and it has facilitated the automatic exchange of information between organizations and social systems. The emergence and expansion of virtual organizations is one of the realities of today's world. These organizations can communicate with each other across spatial, temporal, and cultural boundaries through information and communication networks. They have flexibility and exchange their knowledge and skills to achieve common goals. Many countries have realized the capacity and significance of virtual organizations and their social impacts and have realized the necessity of creating and supporting them. The effective and efficient management of these organizations requires special management skills. The method of systematic review of available sources was used in this article. At the end of the article, practical solutions and recommendations were presented.