Factors Accepting the Electronic Procurement System and User Satisfaction in Small and Medium Rural Businesses in Kermanshah Province

Electronic procurement is one of the most important tools of e-commerce that mechanizes the activity of purchasing and supply in organizations using internet technology. The purpose of this study was to investigate the factors affecting the continuity of the use of electronic procurement system and user satisfaction based on the quality acceptance model of technology in small and medium active rural industries in Kermanshah Province. The method was quantitative and regression study. The statistical population consisted of users of small and medium rural industries in Kermanshah province, and 284 people were selected as the study sample by simple random method based on Cochran's sample size determination table. The research tool was a standard questionnaire. The reliability of this tool was determined by Cronbach's alpha of 0.86. Exploratory factor analysis, structural equations, and path coefficient testing with PLS software were used to analyze the data. Organization employees' perception of procurement services had a positive and significant effect on satisfaction with electronic procurement system and perceived usefulness, perceived ease of use, satisfaction with the system, online ordering process perceived usefulness, quality of completion of procurement orders, and quality of information flow. According to the results and the knowledge of the variables influencing the adoption of technology, it is possible to plan carefully and increase the preparation as well as the successful application of these systems in the target community.