The Pattern of Managing the Ascending Power of Netocrats in Public Organizations, Case Study: Iran Health Insurance Organization

In a situation where we are witnessing the increasing growth of network-based services and systems, with all processes being limited to information and communication technology platforms, some people called netocrats in organizations with domination in databases, communication platforms and computer networks and application systems, they can create intangible and managed dependence in organizations. The current research is in the positivist and critical group as a paradigm, and it was carried out with a mixed (qualitative and quantitative) and systematic Grounded theory method. Data were collected in the qualitative phase using semi-structured interviews with 17 organizational and academic experts. In the data analysis with the coding method following the constant comparison of concepts, 246 conceptual codes were extracted and similar items were categorized in 32 categories and then based on Strauss and Corbin's model in six dimensions of central phenomenon, causal, contextual and intervening conditions and strategies and consequences, were placed. Then in the quantitative stage, with a statistical sample of 350 people and using confirmatory factor analysis and structural equation method, the model was confirmed by SPSS 26 and Amos 26 software. Applying the results of this research will develop, improve and establish psychological security for the organization and managers along with the simultaneous benefit of new technologies as well as the knowledge and expertise of netocrats.