Determining indicators of effective classroom management in universities and higher education institutions

Classroom management is one of the most important dimensions of effective teaching. The research determines effective teaching indicators in five domains including: designing and developing courses; teaching; management of classroom; human and social relationships and evaluating students academic performance. Because of the broadness of the subject, in this paper only the domain of classroom management has been discussed.The method is quantitative-qualitative. In the qualitative part, the researchers interwieved national exemplar academic staff. In quantitative section the performance of Isfahan University academic staff was evaluated. Statistical population included two groups. One of these groups included national exemplar academic staff from Isfahan University, Isfahan Technical University and Isfahan Medical University. To select national exemplar academic staff, meaningful sampling was used and 15 people of them were interwievd. To select faculty members of Isfahan University stratified sampling method were used. After estimating sample size, 58 people were selected. In order to evaluate the performance of the selected faculties in the quantitative part, 1245 third and forth grade undergraduate students took part in the research.Findings of research indicated that national exemplar academic staff emphasized on: importance of classroom and quality of classroom management; and having respectful behaviors with students. The measured mean in the quantitative section was 3.87 and it was more than the means of effectiveness criterion (3.5). The observed differences among the performance of the faculty members in regard to their faculties and degree were not significant, except in regard to teaching experience, that is faculty members with 1-10 years experience had better performance than those with 11-20 years.