Applying the model of knowledge management in government agencies of Iran: Challenges and Solutions

This study examines knowledge management and pathology it in the public organizations in Iran. It aims at developing framework to guide public organizations in their efforts to manage knowledge.This research has started with two main questions: How it is possible to manage knowledge in public organizations of Iran effectively? -What are dimensions of knowledge management model in public organizations? Research methodology is concept mapping. For doing this, Researchers have used experts groups and Delphi study and for analyzing data survey and statistical method(Lisrel&Stella) were selected. This study holds that a knowledge management framework for public organizations is different from this in the public sector, Based on the research, we provide a conceptual model. This model combine of 51 indexes. The model proposed involves three factors: Organizational, knowledge citizens and contextual factors. The study results indicate these factors effect on knowledge management in public organizations in Iran.