Evaluation of Preparation for Implementation of Total Quality Management (TQM) System in Active Producing Cooperatives of Mazandaran Province Industrial Sector

This article evaluates the preparation for implementation of Total Quality Management (TQM) system in active producing cooperatives of Mazandaran Province Industrial Sector. The main research question is to what extent the active producing cooperatives of Mazandaran Industrial Sector are prepared to implement TQM system. This question has led to eight detailed question of this research. The Research method is descriptive –survey and a sample of 210 cooperatives’ managers and experts were used by stratified random sampling method based on industry’s type. The research tool was standard US Federal Quality Institutes questionnaire for collecting data. After data collection,binomial distribution test was used to respond to the questions. The findings of research revealed that the four criteria of top management leadership and support, strategic planning, guarantee of quality and productivity improvement results are in the desirable stage for implementation of this system. And the four criteria of customerorientation, employee recognition & training, empowerment of the employees and teamwork, quality measurement and analysis are not at desirable level. In the end it is indicated that preparation of active producing cooperatives of Mazadaran industrial sector for implementing of TQM system is generally at the desirable level and somerecommendations for improving above mentioned factors were suggested.