The relationship between satisfaction and knowledge about family-doctor program in Shahr-e-Kord

Attention to the satisfaction of recipients of medical services is an important issue. This cross-sectional study was carried out to determine the relationship between satisfaction and awareness of villagers about family-doctor program. In this study, 1100 persons who were covered with the family-doctor program in rural area in Shahr-e-Kord. We used a self-made questionnaire and multi-stage sampling method. Data analyzed using chi-squared and Spearman correlation coefficient tests and p-value less than 0.05 was considered significant. Awareness to family-doctor program was weak in 37.6% of peoples and 48.1 percent of them were fairly satisfied. There was a significant correlation between the knowledge of people and their satisfaction (p= 0.04). Informing people about the main goals of family-doctor program will help to promote the quality of program and increase people satisfaction.