Workplace Incivility and Turnover Intention: The Mediating Role of Organizational Justice

This study was conducted to investigate the relationship of workplace incivility and turnover intention while considering the mediating role of organizational justice. The method of research was correlation and statistical population consisted of 2759 employees of a large industrial Company in Isfahan, from which 206 employees were selected by applying simple random sampling in 2011 (1390 S.C.). The instruments used in the present study consisted of Workplace Incivility Scale (WIS) (Cortina, et al, 2001), Organizational Justice Questionnaire (Niehoff & Moorman, 1993), and Turnover Intention Questionnaire (Kelloway, Gottlieb & Barham, 1999). The indirect effects were tested using the Bootstrap procedure in Preacher and Hayes (2004) SPSS Macro program. Results demonstrated that experiencing workplace incivility affects the organizational justice and its three dimensions (distributive, procedural and interactional) as well as turnover intention (P<0.01). Also, organizational justice mediated the relation between workplace incivility and turnover intention