The Effect of Supply Chain Integration on Operational Efficiency and Value Creation

Supply chain integration represents the extent based on which a producer strategically cooperates with its supply chain partners and collaboratively manages inter-organizational and intra-organizational processes. The current research has been conducted to examine the effect of supply chain integration on operational efficiency and value creation. In order to do this, Annan’s et al. (2016) standard questionnaire was used to measure the research variables. The research method was descriptive correlational. In order to answer the research questions and investigate the research hypotheses, structural equations and path analysis by means of the partial least squares method (PLS) were used with Smart-PLS software. The obtained results indicate that there is a positive and significant relationship between the inter-firm networking resources and dysfunctional competitions on the supply-chain integration. The results also approve the positive and significant effect of supply chain integration on customer value creation and the company’s operational efficiency.