Improvement of magazine production quality using Six Sigma method : case study of a PT.XYZ

Quality control is an important thing that must be done by the company to minimize defective products. The company can analyze product defects by using the Six Sigma method, by formulating Define, Measure, Analyze, Improve, and Control (DMAIC) that occurs. PT. XYZ as a large company that prints magazines often faces the problem of quality defects in its printouts, resulting in the cost losses due to production defects every year is not small, as a result of not being sold. The Six Sigma method is an approach method to help control the quality of production. This study conducts to determine the level of sigma from the current production process, the types of defects that are a priority to be addressed, and the causes of disability. From the results of the study, the sigma value of current production is 3.6 or DPMO of 15919.63613. The type of defect that occurs is blurred by 59%, does not register at 29% and paper cut by 12%. To achieve Six Sigma it is necessary to take corrective steps using the results of the analysis.