فهرست مطالب عبدالمحمد مهدوی

Today, organizations need employees who have high levels of energy and psychological capacity to identify and use resources and promote positivism in the organizations. The weakness of traditional management approaches in understanding the exact motivation of employees and improving their performance, given the internal environment of organizations, requires a new approach based on intrinsic motivation and self-management, which is called work-oriented positivism.

In this regard, the present study aimed to design a positive-oriented organizational behavior model in government organizations with an emphasis on Iranian Islamic values. Also, the reliability of the modle questionnaire based on Cronbach's alpha test was confirmed. This research is a descriptive-correlational and basic study in terms of purpose.

Data analysis of the study was performed using SPSS software which was expressed using different tests such as T-test, correlation coefficient and analysis of the relationship between variables. In order to prioritize and determine the importance of each component of the research, the software expert choice was used, which performs the prioritization work based on the hierarchical analysis process method.

Based on the findings, the priority of the components of each of the research variables was expressed and when comparing the dimensions of the proposed conceptual model with the components of Lutans' positive positivist organizational behavior model, it can be said that the proposed model is in accordance with other components of Islamic values, ​​ which were approved by experts under the title of Islamic Organizational Positive Behavioral Organizational Behavior.

This article presents a comprehensive model for customer lifelong value. Customer relationship management (CRM) is an efficient methodfor acquiring, maintaining and enhancing customer satisfaction in our competitive industries. One of the most important methodsin managing our relationship with profitable customers is to calculate the customer lifelong value, which allows the organization to make its greatest effort to retain most profitable customers. Customer lifelong value is a value which is expected from a customer in a certain period of time. This value has a direct relationship with the overall benefit of these customers for the organization. In this paper, we present a model for calculating customer lifelong value, according to which we can divide customers into profitable and non-profitable customers. As we discuss, the most important elements in the presented segmentation are: rate of customer loss, legal reserves, profit margins, discount rates, and direct and indirect account costs. These factors, in our model,are presented asmathematical variables. In the end of this paper, we also try to show the necessity of the calculation of the customer lifelong value in relation with customer relationship management in banking, using the information obtained from boththe financial statements of Maskan Bank of Iran and the knowledge of the professional managers.

Management theorists propose personnel’s empowerment as a determinant for institution success and outperformance increase of personnel which in this way the institution mangers should provide a suitable environment and essential for empowerment of personnel’s. Work life quality program is one of personnel outperformance for improvement of personnel’s empowerment and productivity increase, efficiency and institutional effectiveness. Quality work of life is a set of real work condition and work environment in institution which consist of fringe Benefit and Salary level, amenities, hygiene & security, participation in making decision and job development. This research considers Quality work of life ration with personnel’s outperformance of supreme audit court of Iran. The method of this research is descriptive - correctional. Research statistical society had randomly selected 115 persons of supreme audit court of Iran. The instrument of those data is questionnaire, so Walton Quality work of life questionnaire is used for Quality work of life measurement and Sprinter and Michal questionnaire for empowerment measurement which its validity coefficient of them are determined by help of Cronbach،s alpha, (= 0/78), (= 0/81) respectively. To analyzing data, it has used Pearson correlation coefficient statistical method and monograph T test. In this research, the augured results show that co relational coefficient between Quality work of life and empowerment of personnel’s is 0/55 which 0/05 of them is meaningful. Except the components of life. The other components of work life quality have a positive meaningful relation to empowerment. Work life quality level in personnel’s, incidentally, is lower than the average level and empowerment level is in average.

In the challenging environment, organizations are facing the threats to survival and success requires using the approaches of risk management. Although the literature on project management and risk management are abound but none of them has paid much attention to risk management as a critical factor which contributes to the performance of the information technology strategic plan. In this paper the authors reviewed the literature on information technology project risks, general risks of the program, difference of program management and project management. By using meta synthesis approach and considering face and content’s similarities, 48 major risks in the area of information technology projects were identified. The priority of different factors were determined by experts and indicators in six main areas were categorized based on the Project Management Institute’s standards. Based on hierarchy clustering the result shows that the risks of benefits, environment, design, program, operation, project and portfolio are in periority respectively

Total efforts for budget collecting and sours allocating are taken place for maximum use of some sourses that usually are rare. In order to achieve desirable goals its necessary to use restric resourses in a way that changing total resourses to money co inside with minimum expenditures and maximum benefit. Therefor goverments always use the best methods of budgetary to reach these targets. one of these targets is operational budgetary planning. the most important targets of operational budgetary planning are management reformation in public part and improving the effectiveness of expense. In other words this activity lead us to examine leaders executive organizations answering based on some factors: results of activities، domain of their effectiveness in order to achieving desirable results، budget and facilities use for reaching these targets. Now more than 60% of country annual budget is allocated to state companies that this fact causes yearly squandering and waste. So by setting practical and clear budget we hope that these expenses decreasing to the minimum level. according to the movement of budget of government organization to operational budgetary and the importance of it، recognition of advantages and disadvantages of traditional and operational budgetary planning for correct programming and recogniton of challange they face to، are necessary. Therefor in the national research planning»collecting operational budgetary for Kerman executive organization«and based on studies، this point is reviewed and described in detail in this article.

This article while describing the problem and methodology of research and also reviewing briefely its theoretical basis, explains the proposed MISSQM1 moldel based on Genetic Algorithm and its major characteristics. These characteristeristics are: 1) Assurace of choice possivitity and near to optimum prioritizing of the quality measurement indexes of information systems services, 2) Providing the cooperation possibility of experts and professors in the process of defining the indexes, 3) Helping menagers to take the best or near the best decision about investing in the development of the quality of information systems services, proved by the use of analytical hierarchy process and genetic algorithm. The scientific use of the present research in the development of theoreticel basis of information systems is discussed and some suggestions are given for future researches.