هدی موزون

Given the global emergence of the COVID-19 pandemic, notably in Iran, implementing preventive measures and protocols has constrained the accessibility of rehabilitation services, such as speech therapy. Among the demographic groups significantly impacted by the pandemic are children, who are particularly susceptible to adverse outcomes when faced with delays in receiving essential speech therapy services. Accordingly, this study explores the accessibility of speech therapy services for children in Tehran City, Iran, during the pandemic using a qualitative methodology based on the perspectives of speech therapists and caregivers.

This study explored participants’ encounters with accessing services after the outbreak of COVID-19 and its associated determinants in Tehran City, Iran. This was achieved through comprehensive semi-structured interviews with speech therapists and primary caregivers of children, employing the conventional qualitative content analysis approach. The participants consisted of 9 speech therapists and 10 mothers until data saturation. They were interviewed and the data was analyzed using the MAXQDA software, version 2020.

The results explained the status of children’s access to speech therapy services in four main areas: reducing accessibility (delay in initial specialist diagnosis, change in the schedule of the treatment plan, change in the type of treatment plan), aggravating factors (basic factors, related to face-to-face services, and telepractice), modifying factors (associated with the macro health system, centers, telepractice, family, and child) and consequences (for the child and the family).

The results demonstrated the dominant experience of reducing children’s accessibility to speech therapy services in Tehran City, Iran, especially in the first year. This experience has been dynamically affected by exacerbating and modifying factors, and over time, modifying factors have had a greater impact, or the power of aggravating factors has been mitigated. Hence, strengthening the modifiers and dealing with the factors that exacerbate the change in access should be addressed by service providers and policymakers both in normal conditions and to prepare for events similar to the COVID-19 pandemic.